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Job Vacancy : Front Desk Receptionist/Executive

**Company:** MedConnectPlus eClinic  

**Location:** Berhampore, Murshidabad

**Employment Type:** Full-Time  

Salary : 10 – 15K

Urgent Vacancy (Salary 10-15K) for Graduate in BBA, BSc, BCA, B.Tech, Computer Science, Hospital Administration, Nursing or a related field at MedConnectPlus eClinic, Berhampore Murshidabad West Bengal Front Desk Receptionist or Front Office Executive (Female candidate only)

MedConnectPlus eClinic, unit of Ontogeny HealthTech Private Limited, a technology based healthcare startup company is on a mission to provide easy and affordable healthcare services to all community by using Technology with excellence in quality, service, and access.

We are seeking a highly motivated individual to join our team as a Front Desk Receptionist who is committed to maintaining a professional appearance through mandatory grooming standards, reflecting our company’s image and commitment to quality service.

About the Role

As a Front Desk Receptionist, you will serve as the first point of contact for guests and play a crucial role in providing excellent customer service and ensuring the efficient operation of the front office. Your primary responsibility is to greet and assist guests, handle bookings, and provide information about services and facilities. A Front Desk Receptionist or Front Office Executive is often the first and last point of contact for guests, making their role crucial in creating a positive experience. This position requires excellent communication skills, attention to detail, and the ability to handle various responsibilities efficiently while delivering exceptional customer service.

Key Responsibilities

Guest Greeting and Assistance:Warmly welcome arriving guests, addressing them courteously and professionally.Provide information about services and facilities.

Front Desk Operations:

1. Serves visitors by greeting, welcoming and directing them appropriately.

2. Operates telecommunication system

3. Keeps a safe and clean reception area by complying with procedures, rules, and regulations.

4. Billing and data management

5. Lead management, follow up & conversion

6. Incoming call, Follow up call, booking reminder call, report inform call, Absent patient call management

7. Pending lab tests follow up and conversion

8. Complete CRM work checker provided by the company daily and submit a summary at the end of work daily.

9. Patient Vitals Check and Health ATM operation

10. Diet & Lifestyle Counselling, Promotion of family physician health card facility

Qualifications and Qualities

Graduate in BBA, BCA, BHM or a related field Preferred.

Previous experience in a customer service or front office role is preferred.

Excellent communication and interpersonal skills.

Attention to detail and strong organisational skills.

Ability to remain calm and professional in high-pressure situations.

A customer-centric attitude and a passion for providing exceptional service.

Adherence to Grooming Standards: Consistently maintain a neat and well-groomed appearance in accordance with company grooming policies, including proper attire, hairstyle, personal hygiene, and appropriate accessories. This position is subject to mandatory grooming standards, and failure to comply may result in disciplinary action, including potential termination of employment.

More about this Front Desk Receptionist job

Please go through the FAQs to get all answers related to the given Front Desk Receptionist job

  • What is the eligibility criteria to apply for this Front Desk Receptionist job?

The candidate should have Bachelor degree with strong communication skill

  • How much salary can I expect for this job role?

You can expect a salary of ₹10000 – ₹15000 per month that depends on your interview. It’s a Full Time job in Berhampore, Murshidabad.

  • Are there any charges applicable while applying or joining this Front Desk Receptionist job?No, there is no fee applicable for applying this Front Desk Receptionist job and during the employment with the company.
  • Is it a work from home job?

No, it’s not a work from home job and can’t be done online.

  • How many openings are there for this Front Desk Receptionist role?

There is an immediate opening of 1 Front Desk Receptionist.

  • Who can apply for this job?

Only Female candidates can apply for this Receptionist job.

  • What are the timings of this Front Desk Receptionist job?

This Front Desk Receptionist job has 9 AM to 7 PM timing. Weekly 1 Day OFF. CL, EL, Sick Leave as per company policy.

To Apply: Please submit your resume to medconnectplus@gmail.com or Send via WhatsApp at 097341 00999

Job Types: Full-time, Permanent

Pay: ₹10,000.00 – ₹15,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Internet reimbursement
  • Leave encashment

Schedule:

  • Day shift

Supplemental Pay:

  • Performance bonus

Location:

  • Berhampore, West Bengal (Preferred)

Willingness to travel:

  • 25% (Preferred)

Work Location: In person

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